Shipping & Delivery

Orders are delivered Monday to Friday between 9 am and 6 pm. Shipping costs may vary depending on the size, weight and destination of your chosen items.

DHL EXPRESS: delivery within 3-7 days

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. yuhanwang.com cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

In certain circumstances our delivery partner may provide you with the following optional services when delivering your order, such as: (a) signature release: opting out of the requirement to provide a signature on delivery; and/or (b) leave with neighbour, reception or security: re-directing the delivery to a neighbour, reception or security; and/or (c) reschedule a new delivery date: selecting a delivery date that best suits you; and/or (d) re-directing to a collection point: collecting your package from a collection point nearby. By selecting any of these services provided by our delivery partner, including through any default preferences you may have selected with our delivery partner separately, you acknowledge and agree that yuhanwang.com shall bear no responsibility or liability for any loss or damage that may result from delivering your order in accordance with your request.

The Product(s) ordered will be at your risk from the time of delivery or collection (as the case may be). Ownership of the Product(s) ordered will also pass to you on delivery or collection (as the case may be), provided full payment of all sums due in respect of the Product(s), including any delivery charges, has been received.

LANDED COSTS, TAXES AND DUTIES

Customs Duty is dependent upon the commodity code assigned to an item. A commodity code is dependent on the type of item and its composition. Customs Duty is charged as a percentage of the total value of the goods.

VAT/GST is a government sales tax, which differs from country to country. It is charged on the supply of goods and will be calculated as a percentage of your total order value, including shipping and insurance costs as stated on your invoice. All orders dispatched to addresses within the UK (excluding the Channel Islands) will be charged inclusive of UK VAT.

If you are ordering for delivery within the EU, customs and duty payments are not applicable. If you are ordering for delivery to anywhere else in the world outside of the EU or the above-named countries, your order may be liable for import duty and/or local taxes for which you will be responsible for paying prior to or at the time of delivery.

yuhanwang.com takes no responsibility for additional costs or delays that may be incurred by customs at the arrival of your order to your destination country.